General Terms and Conditions

These General Terms and Conditions apply to all offers, agreements and deliveries of DERYCKE BV (www.derycke-store.com). Please read them carefully as they contain important information for you as a buyer. We recommend that you save or print these General Terms and Conditions so that you can consult them at a later time.

DERYCKE loves satisfied customers. Do you have any questions, Suggestions or, and we hope not, complaints on products of DERYCKE, please send us an e-mail at: contact@derycke-store.com

1. GENERAL

1.1. These General Terms and Conditions are applicable to all offers, services, orders and deliveries of Derycke B.V., sold via the website www.derycke-store.com. Unless differently agreed in writing.

1.2. By placing an order or accepting an offer, you automatically accept the applicability of these General Terms and Conditions to the placed order.

1.3. All offers are without obligation and subject to availability. DERYCKE expressly reserves the right to change prices, especially when necessary on the basis of (legal) regulations or if the conduct of our suppliers so requires.

1.4. Discounts are considered granted only once. Previously granted discounts will not bind DERYCKE in any way for a later/future agreement.

1.5. All prices are indicated in euro’s (€) including Value Added Tax (VAT).

1.6. These General Conditions are respecting your rights as a customer in all ways.

2. ORDERING & PAYMENTS

2.1. Immediately after your order, you will receive an e-mail with your order overview.

2.2. DERYCKE offers the following payment options:

• iDEAL
• Creditcard
• Bancontact/Mister Cash
• SOFORT Banking
• PayPal
• Bitcoin

2.3. If you would like to have goods delivered ‘cash on delivery’, contact us at contact@derycke-store.nl. For deliveries, delivered ‘cash on delivery’ we charge an extra 20,- euro.

2.4. If you default on any payment, DERYCKE is entitled to suspend or dissolve the agreement and related deliveries.

2.5. DERYCKE is entitled, without giving any reasons, to refuse orders. If an order is not accepted, DERYCKE will notify you by e-mail within 10 business days and your order will be canceled without any charge.

3. SENDING & DELIVERIES

3.1. Any order, except ‘cash on delivery’, will only be delivered after payment.

3.2. Each order will be offered at a shipping company for delivery, within 5 working days after receipt of payment.

3.3. In case this is not possible, you will be notified by e-mail.

3.4. If DERYCKE can not process your order within 20 days, you have the option to cancel your order free of charge.

3.5. DERYCKE values the correct delivery of your order at the provided address. However, it is possible that, especially in the case of a big order, the delivery is delivered spread over more days.

4. RETURNS

4.1. If your order does not match your expectations, you may return it within 30 days of ordering. We do request you prior to return to send an email to: contact@derycke-store.com.

4.2. Returning your order is only possible in original packaging with all accessories and in new condition.

4.3. The right to return is void if the product worn, washed or damaged.

4.4. Only pre-announced and timely received returns at DERYCKE are processed for refund.

4.5. Returns are at the expense and risk of the sender. If the delivery is not (entirely) matches your order DERYCKE brings you the cost of return shipping deducted.

4.6. Within 30 days after receipt of the returned goods, if complied to all above, and only when refund is approved by DERYCKE, the amount is transferred to your account.

5. DISCLAIMER

5.1. DERYCKE warrants that our goods meet the usual requirements and standards that can be asked. If the by DERYCKE delivered products are defective, the liability is limited to the purchase price of the product in question.

5.2. DERYCKE is not liable, neither under the law, nor under the agreement, for any form of consequential damage a customer or third party may suffer in relation to (the use of) the products/services.

5.3. DERYCKE is committed to provide correct information on the website and make to make sure this information is up to date and true. In some cases it can happen that information is incomplete or incorrect. Incorrect data that might occur on our website is therefore not legally binding. DERYCKE accepts no liability for damage and/or costs that may arise from incomplete and/or inaccurate information.

5.4. DERYCKE is not responsible for any excess delivery time or damage or loss from the shipping company.

5.5. You can modify your data at any time on your personal DERYCKE page. DERYCKE is not liable or responsible for the accuracy of the information provided by you.

6. FORCE MAJEURE

In case of Force Majeure, Derycke, without prejudice to its other rights, reserves the right to suspend or terminate the execution of your order or terminate the agreement without judicial intervention by informing you in writing. DERYCKE will not be obliged to pay any compensation, unless this would be unacceptable to all reasonableness and fairness under the given circumstances.

7. APPLICABLE LAW & COURT

On all offers, agreements, deliveries and services of DERYCKE, including these General Conditions, only Dutch law is applicable. All disputes between parties will be submitted exclusively to the competent court in the Netherlands.

8. PRIVACY STATEMENT

DERYCKE respects the privacy of its customers and ensures that the personal information you give us is treated confidential. Your personal details at DERYCKE will never be made available to third parties, except for the data necessary for the delivery or payment of your order. DERYCKE is happy to inform you, however not more than once per month, about interesting developments, discounts and other offers. If you do not want these offers, discounts or information, you can change the settings yourself at your personal DERYCKE page.

9. COPYRIGHT

All rights reserved. Nothing may be copied from this website, stored and/or distributed without written permission from DERYCKE.

DERYCKE BV (www.derycke.nl and www.derycke-store.com)

Postbus 5157

1410 AD NAARDEN

The Netherlands

Chamber of Commerce registration number: 34.34.10.80

Tax number: NL.8208.32.613.B01

email: contact@derycke-store.com